Notifications & Reminders
Keep everyone informed with automatic email notifications. Confirmations, reminders, cancellations, and reschedule notices are all handled for you.
Confirmation Emails
When a meeting is booked, both the host and the visitor automatically receive a confirmation email with all the meeting details.
Confirmation email includes
- Meeting title and type
- Date and time (in each recipient's timezone)
- Meeting location or video link
- Calendar invite attachment (.ics file)
- Link to reschedule or cancel
- Any form data submitted during booking
Reminder Emails
Reduce no-shows by sending reminder emails before the meeting. Configure when reminders are sent.
Timing Options
Send reminders at configurable intervals before the meeting: 15 minutes, 1 hour, 24 hours, or custom timing.
Multiple Reminders
Send more than one reminder per meeting. For example, a reminder 24 hours before and another 1 hour before.
Reduce no-shows by up to 80%
Sending a reminder 24 hours before and another 1 hour before the meeting significantly reduces no-show rates, especially for sales demos and consultations.
Cancellation Emails
When a meeting is cancelled by either party, an automatic notification is sent to everyone involved.
Cancellation notice
Cancellation emails include the original meeting details, who cancelled, the cancellation reason (if provided), and a link to rebook. The calendar event is automatically removed from both calendars.
Reschedule Emails
When a meeting is rescheduled, both parties receive an updated notification with the new date and time.
Reschedule notice
Reschedule emails clearly show the old time (struck through) and the new time. An updated calendar invite is attached, and the original calendar event is automatically updated.
Custom Templates
Customize the content of your notification emails using token variables that are replaced with actual meeting data.
Available Token Variables
{{guest_name}}The visitor's full name{{host_name}}The meeting host's name{{meeting_title}}Title of the meeting{{meeting_date}}Formatted date of the meeting{{meeting_time}}Start time in recipient's timezone{{meeting_duration}}Duration in minutes{{meeting_location}}Location or video link{{reschedule_url}}Link to reschedule{{cancel_url}}Link to cancelTip: Test your templates
After customizing a template, use the "Send Test" button to preview how the email looks with sample data. This ensures your tokens are placed correctly and the formatting looks right.
Next Steps
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