Email Notifications
Workflows

Email Notifications

Send customized email alerts when form submissions flow through your workflow.

Email Modes

The Email Notification node supports two modes for managing recipients.

Integration Mode (Default)

Uses recipients configured in your team's Email Notifications integration settings at Settings → Integrations.

Best for
  • • Centralized recipient management across multiple workflows
  • • When the same people should receive all form notifications
  • • Security-conscious environments with controlled email access

Workflow Mode

Configure recipients directly in the workflow node. Gives you full control per workflow.

Best for
  • • Sending to specific people based on workflow logic
  • • Including enrichment data or AI results in emails
  • • Different recipients for different workflows

Template Variables

Use these variables in your email subject and message. They'll be replaced with actual data when the email is sent.

Form & Submission

VariableDescription
{{form_name}}The name/title of the form
{{submission_id}}Unique ID of the submission
{{submission_date}}Formatted date and time of submission
{{all_responses}}All form responses, formatted as a list

Form Fields

Access specific form field values by their field name.

VariableDescription
{{field.email}}Value of the "email" field
{{field.name}}Value of the "name" field
{{field.phone}}Value of the "phone" field
{{field.company}}Value of the "company" field
{{field.<fieldName>}}Any form field by its name

Enrichment Data

Access data from enrichment nodes (like Clay) that ran before this email node.

VariableDescription
{{enrichment.company}}Enriched company name
{{enrichment.industry}}Company industry
{{enrichment.employee_count}}Number of employees
{{enrichment.<field>}}Any enrichment data field

AI Agent Outputs

Access outputs from AI agent nodes (SDR Agent, Summarizer) that ran before this email node.

VariableDescription
{{agent.summary}}AI-generated summary
{{agent.bucket}}Qualification bucket (e.g., High-Intent ICP Match)
{{agent.reasoning}}Human-readable reasoning for classification
{{agent.recommended_action}}Recommended next action for the lead
{{agent.confidence}}AI confidence score (0.0-1.0)
{{agent.<field>}}Any AI agent output field

Example Templates

Basic Notification

Subject
New submission: {{form_name}}
Message
You have received a new form submission. {{all_responses}} Submission ID: {{submission_id}} Submitted: {{submission_date}}

Sales Alert with AI Qualification

Subject
🔥 Qualified Lead: {{field.company}}
Message
A new lead has been classified by AI! Contact: {{field.name}} Email: {{field.email}} Company: {{field.company}} Classification: {{agent.bucket}} Confidence: {{agent.confidence}} Recommended Action: {{agent.recommended_action}} Reasoning: {{agent.reasoning}} Enriched Company Info: - Industry: {{enrichment.industry}} - Company Size: {{enrichment.employee_count}}

Troubleshooting

Email not sending

  • • Check if Integration mode is selected but no recipients are configured in Settings
  • • Check if Workflow mode is selected but no recipients are added to the node
  • • Verify the workflow is active, not paused or draft
  • • Check run history for any errors

Variables not replacing

  • • Check the variable syntax is correct: {{variable_name}}
  • • Field names are case-sensitive
  • • Enrichment/agent data requires those nodes to run before the email node
  • • Check that upstream nodes completed successfully

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Workflow Email Notifications - Variables & Templates | Orbit AI | Orbit AI